Contact Us
Need to get in touch with someone at our office or have a question for one of our
support teams? Choose a link below to see is a list of contact information for our
corporate headquarters, support departments or to order supplies. You can also send
us a general email to
support@sagepayments.com or start a
Live Chat session with one of our Sales Representatives.
Corporate Headquarters | Financial
Support | Technical Support
| Developer Support | Supplies | Sales
Corporate Headquarters
Sage Payment Solutions
1750 Old Meadow Rd, Suite 300
McLean, VA 22102
Phone: (703) 848-2980
Toll Free: (800) 261-0240 Fax: (703) 848-9457
support@sagepayments.com
Financial Support
Statements & Deposits
(877) 841-7014
merchantfinancialsupport@sagepayments.com
(reference your 16 digit merchant ID#)
Mon-Fri 8am-8pm Eastern Time
Chargebacks
(800) 267-9344
(reference your 16 digit merchant ID#)
Mon-Fri 8am-5pm Eastern Time
Technical Support
Sage Virtual Terminal
(877) 470-4001
virtualsupport@sagepayments.com
(reference your Virtual Terminal ID or merchant ID#)
Mon-Fri 8am–8pm Eastern Time
Sage Mobile Payments
(888) 477-8570
(reference your 16 digit merchant ID# or Mobile Payments ID#)
Mon-Fri 8am-8pm Eastern Time
TSYS Acquiring Solutions
(800) 552-8227
(reference your 7 digit V#)
24 hours
Chase Paymentech Solutions
(800) 782-1266
(reference your 16 digit merchant ID#)
24 hours
Apriva
(866) 277-4828
(reference your terminal serial#)
7am-5pm Mountain Time
Global eTelecom, Inc. (GETI)
(877) 438-3249
(reference your GETI Terminal ID)
M-F 7am-7pm Central Time & Sat 8am-5pm Central Time
Developer Support
Sage Gateway Integration
sdksupport@sagepayments.com
Supplies
Paper, Ribbons & Accessories
(877) 622-6202
(reference your 16 digit merchant ID#)
24 hours
Sales
New Merchant Accounts
(800) 652-2370
Get a Quote
M-F 8:30am-5:30pm Eastern Time
