Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy to
find, we make it available on our homepage and at every point where personally identifiable
information may be requested. Our privacy policy is designed to inform you of the
types of information we collect, how we use that information, and the circumstances
under which we will share it with nonaffiliated third parties.
Information Collection and Use
Sage Payment Solutions is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to others in ways differently
than we have disclosed in this statement. Sage Payment Solutions collects information
from our users at several different points on our websites. Examples of the types
of nonpublic personal information collected at these pages are:
- Name
- Address
- Web address
- Email address
- Phone Number
- Order Information
- Credit/Debit Card Information
- Checking Account Information
- Driver's License Number
- Social Security Number
- Federal Tax ID/Employer Identification Number (EIN)
Additionally, we collect nonpublic personal information about you from the following
sources (in addition to our website):
- Information we receive from you on applications or other forms
- Information about your transactions with us, our affiliates and others
- Information we receive from a consumer-reporting agency
Categories of Nonaffiliated Third Parties to Whom we May Disclose Nonpublic Personal
Information Nonaffiliated third parties are those companies not under direct or
indirect ownership or control with Sage Payment Solutions.
We only disclose personal information about you to the following types of nonaffiliated
third parties: Financial services providers, such as companies engaged in banking,
credit cards, and consumer finance.
We may also share the information we collect, as described above, with other
nonaffiliated third parties such as third parties who may assist us in preparing
monthly statements, and credit reporting agencies to whom we report information
about your transactions with us.
Please be advised that any opt out rights described below will not apply with
the sharing of information necessary for us to process applications, such as with
consumer reporting agencies, or to perform services that you request.
By way of further example:
Registration
In order to use certain areas of Sage Payment Solutions websites, a user must
first complete the registration form. During registration a user is required to
give their full contact information. This information is used to evaluate the application
and contact the user about the services on our site for which they have expressed
interest. In order for this website to properly fulfill its obligation to our customers,
it is necessary for us to supplement the information we receive with information
from 3rd party sources. For example, to determine if our customers qualify for our
service as an ISO, we use the name, driver's license, and social security number
to request a credit report for use in evaluating the creditworthiness of the applicant.
Order
At certain Sage Payment Solutions websites, we request information from consumers
making purchases from our registered merchants within our shopping cart and order
processing interfaces. Here a user must provide contact information (like name and
shipping address), financial information (like credit card number, expiration date),
and identity information (like social security number or Federal Tax ID). This information
is used to fill customer's orders, for billing purposes, and to verify the identity
of the consumer to protect against fraud. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information
about the user. Usage of a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes their browser, the cookie simply
terminates.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement,
and gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information.
Sharing
We partner with other parties to provide specific services. When the user signs
up for these services, we will share names, or other contact information that is
necessary for the third party to provide these services. These parties are not allowed
to use use nonpublic personally identifiable information except for the purpose
of providing these services. We do not otherwise disclose nonpublic information
to anyone, except as permitted by law.
Links
This web site contains links to other sites. Please be aware that we, Sage Payment
Solutions, are not responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this Web site.
Operators may be subject to the FTC's privacy regulations and if so, (i) the FTC's
regulations contain sample disclosures that operators may consider; and (ii) operators
may be required to send annual notices in addition to initial disclosures to their
customers.
Security
This website takes precautions to protect our users' information. When users
submit sensitive information via the website, your information is protected both
online and off-line. When our registration/order form asks users to enter sensitive
information (such as credit card number, social security number, and/or Federal
Tax ID), that information is encrypted and is protected with SSL encryption software.
While on a secure page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just 'surfing'. While we use
SSL encryption to protect sensitive information online, we also protect user-information
off-line. All of our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information to
perform a specific job (for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return, they
must re-enter their password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices. Every quarter,
as well as any time new policies are added, our employees are notified and/or reminded
about the importance we place on privacy, and what they can do to ensure our customers'
information is protected. Finally, the servers that we store personally identifiable
information on are kept in a secure environment, behind a locked door or cage.
If you have any questions about the security at our website, you can send an
email to EFTSupportGroup@sagepayments.com.
Site and Service Updates
We also send the user site and service announcement updates. We may close your
account and/or refuse additional services if Members un-subscribe from service announcements,
which contain important information about the service. We communicate with the user
to provide requested services and in regards to issues relating to their account
via email, fax, or phone.
Correction/Updating Personal Information:
If a user's nonpublic personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we will endeavor to
provide a way to correct, update or remove that user's personal data provided
to us. This can usually be done in writing via fax to 703-848-1772 or by emailing
our Customer Support Department for more instructions at
EFTSupportGroup@sagepayments.com.
Opt-out requirements:
As provided in this policy, we only provide your nonpublic personal information
to a nonaffiliated third party in conjunction with the services that you have requested
that we provide to you. All nonaffiliated third parties to whom we disclose your
nonpublic personal information are contractually prohibited by us to disclose or
use the information other than to carry out the transactions that you have requested.
Accordingly, there is nothing for a user to opt out of with respect to how we currently
use their non-public personal information.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how we use
it, and under circumstances, if any, we disclose it. If at any point we decide to
use personally identifiable information in a manner different from that stated at
the time it was collected, we will notify users by way of an email or US mailing
so as to enable users to 'opt-out' if we use their information in this different
manner. We will use information in accordance with the privacy policy under which
the information was collected.
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